At DEDOX, we value your trust and are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information in compliance with the applicable privacy laws, including the Information Technology Act, 2000, and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 in India.

1. Information We Collect

We collect and process various types of personal information to provide and improve our services:

  • Personal Data: This includes your name, email address, phone number, billing information, and any other details provided when you interact with our services.
  • Automatically Collected Data: We may collect certain information automatically when you visit our website, such as your IP address, browser type, device information, and browsing behavior.
  • Cookies: We use cookies and similar tracking technologies to enhance user experience and analyze site traffic. You can control cookie settings through your browser preferences.

2. How We Use Your Information

We use your personal information for the following purposes:

  • To Provide Services: We collect and process your personal data to deliver digital products and services, handle payments, and respond to inquiries.
  • To Improve Services: We use your data to improve website functionality, optimize user experience, and enhance the quality of our offerings.
  • Marketing and Communication: With your consent, we may send you promotional messages and updates about our services. You can opt out of receiving marketing communications at any time.
  • Legal Compliance: We may process your data to comply with legal obligations, such as responding to lawful requests by public authorities.

3. Sharing of Personal Information

We do not sell or rent your personal information to third parties. However, we may share your information in the following scenarios:

  • Service Providers: We may share your data with trusted third-party service providers who assist us in delivering our services (e.g., payment processors, hosting providers).
  • Legal Obligations: If required by law, we may share your information with government authorities or in response to legal requests.

4. Data Security

We take the security of your personal information seriously. We implement industry-standard security measures, including encryption and secure servers, to protect your data from unauthorized access, disclosure, alteration, or destruction.

While we strive to protect your personal data, no method of transmission over the internet is 100% secure. You are responsible for ensuring the confidentiality of your account information.

5. International Data Transfers

Your personal data may be processed outside of India, including in countries where our third-party service providers operate. In such cases, we ensure that appropriate safeguards are in place to protect your data in compliance with Indian data protection regulations and international standards.

6. Your Rights

As a resident of India, you have the following rights concerning your personal information:

  • Access and Correction: You have the right to access the personal data we hold about you and to request corrections to ensure its accuracy.
  • Data Portability: You may request a copy of your personal information in a structured, machine-readable format.
  • Deletion: You may request the deletion of your personal data if it is no longer necessary for the purposes for which it was collected.
  • Withdrawal of Consent: Where consent has been given for the processing of your data, you have the right to withdraw it at any time.
  • Complaints: If you have concerns about how we handle your data, you have the right to lodge a complaint with the appropriate data protection authority in India.

7. Retention of Information

We retain personal data for as long as necessary to fulfill the purposes for which it was collected or to comply with legal obligations. After this period, the data will be securely deleted.

8. Children’s Privacy

Our services are not intended for children under the age of 18. We do not knowingly collect personal information from individuals under 18 without parental consent. If we become aware that a child under 18 has provided us with personal information, we will take steps to delete such data.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. Any changes will be posted on this page, and we will notify you of significant changes where required by law.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how your personal information is handled, please contact us:

By using our website and services, you consent to the collection and use of your personal information as described in this Privacy Policy.