Payment Policy

Thank you for choosing Dedox.co for your shopping needs. Before proceeding with your purchase, we request you to carefully read and understand our Payment Policy outlined below:

Payment Methods

We offer multiple secure payment options for your convenience:

  1. Credit/Debit Cards:
    • We accept all major credit and debit cards, including Visa, MasterCard, American Express, and Discover.
  2. Net Banking:
    • Customers can make payments directly through their bank accounts via our secure net banking facility.
  3. Digital Wallets:
    • Payments can be made using various digital wallet services such as Google Pay, Paytm, Apple Pay, and more.
  4. Cash on Delivery (COD):
    • For eligible orders, we offer the option to pay cash at the time of delivery.
    • Note: COD may not be available for all locations or products, and certain order value limits may apply.

Currency

All transactions on Dedox.co are processed in Indian Rupees (INR).

Payment Security

At Dedox.co, we prioritize the security of your payment information.

  • We use industry-standard encryption and secure socket layer (SSL) technology to protect your data during the payment process.
  • We do not store your credit/debit card details on our servers.

Payment Confirmation

  • Once your payment is successfully processed, you will receive an order confirmation email containing the details of your purchase and payment.
  • If you do not receive the confirmation email, please check your spam/junk folder or contact our customer support team.

Payment Failures

In case of payment failure:

  • Ensure that the payment details provided are accurate.
  • Verify that there are sufficient funds in your account or on your credit/debit card.
  • Try an alternative payment method or contact your bank/payment provider for assistance.

Refunds and Cancellations

  • Refunds and cancellations are subject to our Refund and Cancellation Policy.
  • Please refer to the respective policy for detailed information.

Payment Disputes

  • In the unlikely event of a payment dispute or unauthorized transaction, contact our customer support team immediately.
  • We will investigate the matter promptly and take appropriate action to resolve the issue.

Changes to Payment Policy

  • Dedox.co reserves the right to modify or update this Payment Policy at any time without prior notice.
  • Any changes to the policy will be effective from the date of posting on our website.

By making a purchase on Dedox.co, you agree to abide by this Payment Policy and the Terms of Service governing your use of our website.

Contact Us

For questions or concerns regarding our payment policy, feel free to reach out to us: